Economic cost analysis of service quality as a factor of sustainable development of enterprises

Gritsenko Olena Ivanivna
Сandidate of Еconomic Sciences, Associate Professor, Associate Professor of Accounting and Audit Department,
Ukrainian Academy of Banking, Ukraine

  • In the article possibilities of economic analysis are considered in the context of improvement of quality of service and effective realization of the charges related to him. The analysis of existent principles of theory of cognition is conducted, that directly related to the economic analysis of quality. The basic factors of forming and improvement of functioning of quality of service for providing of competitiveness subjects of ménage are considered at the market of commodities in the state and after his limits. There were determined the main factors, which affect the sum and level of spending on quality of service.
    It is well-proven that charges on quality of service are a difficult economic category, and the mainly existent methods of account and accounting do not allow directly and exactly to select such charges of enterprise structures. It is for this purpose necessary to conduct the concrete and detailed (empiric) analysis of structure of charges and its elements.
  • costs, cost classification, competitiveness, cost planning, quality of service, economic organization culture.
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  • Gritsenko O. I. Economic cost analysis of service quality as a factor of sustainable development of enterprises [Internet source] / O. I. Gritsenko// Economic Processes Management: International Scientific E-Journal. – 2015. – № 1. – Access mode: http://epm.fem.sumdu.edu.ua/download/2015_1/2015_1_2.pdf
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